🏘️ AI Knowledge Assistant for HOA Communities
Your residents have questions at 10pm on a Saturday. Your board can't answer until next month's meeting. That gap costs you time, trust, and sanity.
The Problem Every HOA Faces
Your community has 30+ policy documents: bylaws, declarations, pet policies, parking rules, architectural guidelines, rental agreements.
When a homeowner asks "Can I install a satellite dish?" — where's the answer?
Buried in Policy Resolution 042, Section IV, Paragraph B.
Nobody's digging through that on a Sunday afternoon. So they call the property manager. Leave a voicemail. Wait three days. Get frustrated. Maybe install it anyway — and now you have a violation to deal with.
Multiply that by 200 households asking the same 15 questions over and over.
That's your board members' nights. That's your property manager's inbox. That's money walking out the door.
What If Residents Could Just... Ask?
Imagine a simple chat window on your HOA website or community app.
A homeowner types: "How many pets can I have?"
In 3 seconds, they get:
Up to 4 dogs and cats combined. Per Policy Resolution 021, you may keep dogs, cats, and other household pets, but the combined total cannot exceed four animals. Pets cannot be raised for commercial purposes and must not create a nuisance. All dogs and cats need current township registration and a rabies tag.
Source: Policy Resolution No. 021 - Pet Policies
No phone call. No waiting. No guessing. No "my neighbor said it's fine."
Just the right answer, instantly, with the source document cited.
Real Questions This Assistant Can Answer
Here's what the AI Knowledge Assistant handles — using your actual governing documents:
"Can I fly a drone over the community?"
No. Drones are not permitted over Oakwood Hills airspace except when conducting official Association business. (Policy Resolution 28)
"When is the annual meeting?"
The annual meeting of Members is held on the first Tuesday of December at 7:30 PM. (Bylaws, Article IV)
"I want to rent the Smith House for a party. What are the rules?"
The Smith House is available to Owners and Residents. Key rules: no smoking inside, individuals under 16 must be accompanied by an adult, you must leave it clean and dispose of trash properly. A rental agreement and deposit are required. (Policy Resolution 042)
"My neighbor's dog keeps running loose. What can I do?"
Document the problem with dates, times, and description of the animal. File a written complaint with Management, who will contact the owner. If the problem continues, it goes to the Covenants Committee. Continued violations can result in fines and notification to Animal Control. (Policy Resolution 021, Section IV)
Who This Helps
For Residents
Get answers at midnight, on weekends, on holidays
No more guessing about what's allowed
No waiting for callbacks or monthly meetings
Know the rules before you accidentally break them
For Board Members
Stop answering the same questions every month
Reduce conflicts caused by misinformation
Point residents to a trusted source instead of endless emails
Focus board meetings on decisions, not Q&A
For Property Managers
Slash repetitive inquiries by 60-80%
Every answer is accurate and documented
No more "he said / she said" disputes
Free up time for work that actually requires humans
How It Works (The Non-Technical Version)
We load your documents — Bylaws, declarations, every policy resolution, rental agreements, whatever you have. PDF, Word, scanned pages — doesn't matter.
The AI learns your rules — Not generic HOA advice. Your community's specific policies, your parcel structures, your procedures.
Residents ask questions in plain English — No keywords, no searching, no document names. Just "can I paint my door red?"
They get accurate answers with sources — The AI cites exactly which document and section the answer comes from. Full transparency.
What This Costs You Without It
Let's do quick math:
Property manager handles 50 routine questions/month @ 10 min each = 8+ hours
Board members field 20 emails/month @ 5 min each = 1.5+ hours
One violation dispute that escalates = $500-2,000 in management time and potential legal
Now multiply by 12 months.
A single AI Knowledge Assistant pays for itself in weeks — and keeps paying back forever.
Built by SalemWise Solutions
We're not a chatbot company selling you a template. We're automation consultants who build custom AI solutions for organizations that need accuracy and reliability.
Your governing documents are legally binding. "Close enough" isn't good enough. We build systems that get it right — and show their work.
→ Book a Free Demo — See the HOA Knowledge Assistant in action with sample documents.
→ Contact Us — Questions? Let's talk about your community's specific needs.
SalemWise Solutions — Plainsboro, NJ
AI Automation for Organizations That Can't Afford to Guess
